When it comes to real estate, it seems like everybody talks about customer service. But service isn’t just talk. At Coldwell Banker® we recognize that you want more than just conversation. You want a commitment to action. That’s why we’ve created Ultimate Service®, a system that puts you in control. Ultimate Service delivers real value and assures you the highest possible level of customer satisfaction.
We want to know what things are most important to you, the customer. Whether it’s a big backyard, a good school district, or city views, we can help. Tell us what you’re looking for. We’ll listen.
Together we’ll develop a customized service plan that reflects your specific needs. We promise to live up to these written commitments, or you have the right to cancel your buyer’s or seller’s agreement. That’s service on your terms!
We’ve surveyed thousands of Canadian customers to establish our high standards of performance we provide to every home buyer and seller. When our job is done, we’ll ask you to complete a Customer Satisfaction Survey so we can continue to improve.
Our goal is to make the process as easy as possible for you. Gain access to our extensive network of established and preferred vendors and service providers whom we trust and have built long-lasting relationships with.